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Property Owner Resources

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Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management Bay State West can help you protect your investment and maximize your return.

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Why Choose Us?

Aggressive Marketing Strategy

Quick Payments

Online Accounting

Eviction Services

Competitive Pricing

Peace of Mind

Owner Benefits Package

At RPM Bay State West, all of our residents receive the added value and protection of our Owner Benefits Package. You deal with enough risks. Let us eliminate a few with our value-added solutions.

We offer protection plans to guard against:

Tenant Damage

Worried about an angry resident damaging your investment property? Enjoy up to $35,000 of insurance protection against malicious damage and Up to $15,000 of coverage against theft or damage due to theft*.

Loss of Rent

Protect your revenue stream by insuring against the loss of rent caused by lease breaks, delinquency, eviction, and even violence or death. The level of rent replacement coverage ranges from 4 to 12 weeks, depending on the cause.

Household Pests

Gone are the days when residents don’t report pest infestations for fear of having to pay the high cost to remedy. Now, renters can easily report any issues with bed bugs, fleas, ticks, weevils, mites, roaches, ants, rats, and mice! Problems are addressed quickly and effectively at no additional cost*. Your Owner Benefits Package covers up to 4 treatments per year, so your investment stays clean and protected.


The eviction process can be costly, time-consuming, and extremely frustrating. With our Owner Benefits Package (OBP), you’re entitled to up to $5,000 for eviction filing fees and defense costs if the tenant decides to sue. The plan also provides up to $600 for Sheriff, Marshall, or Constable fees for physically removing the tenant.

Service Animal Damage

Animals can be wonderful until they’re not. The OBP provides up to $1,000 of protection against damage caused by service or emotional support animals.

Current Clients


Every Real Property Management Bay State West client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world whenever you need it. It provides useful features and information to maximize your experience with RPM Bay State West.

  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

Homeowner FAQs

The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. We can usually find a qualified applicant and fill vacancies within 30 days.

When we get feedback from potential renters when showing a home, RPM will bring this to your attention. If the asking price is not getting the response needed, we will discuss the condition of your home, or reducing the cost may be recommended.

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by describing the issue and uploading photos when appropriate. Owners receive the same notification of the request that we do once submitted. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online.

When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained on how to troubleshoot. If the problem needs to be fixed, we assign the work order to one of our preferred vendors.  We utilize third-party vendors / independent contractors for all work. We make sure the cost of the repair is fair and that the job is completed satisfactorily. The management agreement allows us to approve any repair under $300 without bothering our clients. Larger repairs over $300 require owner approval. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.

Yes, if an owner has a specific handyman or vendor they wish to service their property, RPM will note it in their portfolio and contact them first for service.  When the property is vacant, owners can handle the repairs needed to make it “rent ready,” if they choose.

Our preference is to use our vendors to ensure leasing deadlines are met, as we work with these vendors regularly, they are insured, licensed, reliable, trusted and we know what to expect.

Does the tenant pay you, and then you pay me?

The tenant pays RPM Bay State West rent, and we deposit it into our trust account. Over 90% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice.  Owner payments are made weekly.

Statistics show over half of all renters have pets. Being open to pets, you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional $30 per pet per month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.

Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to the amount of rent your rental property will receive each month.

  1. Availability and rental rates of comparable properties
  2. The features and benefits of your property
  3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

Getting properties rented efficiently is pivotal to our success and happy client owners; we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites. We also pre-screen prospective renters and inquire about who will be living with them, the number of adults, the number of minors, and if they have any pets. We also ask how long they have been at their current employment. Our software allows us to follow up and get feedback from every interested party.

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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